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Our help and advice on contact lens wear, organising regular deliveries and care guidance in our FAQ section will guide you through any questions you may have. If the question you have is not here, do not hesitate to contact us where we will be happy to assist.

I have never tried lenses before, but would like to

If you want to try lenses, arrange an appointment to see one of our optometrists who will then discuss with you what you wish to gain from them, how often you would like to wear them as well other issues and you will be advised on the best lens for you. From there, you will be able to trial contact lenses which we believe are the most suitable for your needs as well as be taught how to apply and remove them from the eye.

How do I order my contact lenses?

You can order your contact lenses via our website or give us a call on 01670 813185. If you are an existing patient of ours, we will not need any further prescription information for you.

I did not get my prescription from you; can I still order?

All we require is an up-to-date contact lens prescription signed by an optometrist.

I would like to regularly receive my lenses

It is possible to organise regular deliveries of your contact lenses, with our direct debit scheme, to your home address from our lens manufacturers.

Where can I recycle my lenses?

We provide recycling boxes on both floors of the practice. Keep your lenses as well as the blister packs until your next visit and bring them in to be sent for recycling.

My optician told me I have astigmatism. Can I wear contact lenses?

Yes. These days, most prescriptions – even those with astigmatism – can be corrected with contact lenses. Also known as ‘toric’ lenses, these specially designed contact lenses are available in many different styles such as multifocal, soft, or rigid.

I usually use varifocal spectacles. Can I wear contact lenses?

Yes. Sometimes these lenses are described as bifocal or varifocal contact lenses. These terms are used simply to describe the fact they allow you to see both at distance and near. They do not work the way spectacle bifocal or varifocal lenses work. They are certainly becoming more popular than the monovision technique because you have both eyes doing the same thing at the same time. Available as Bespoke lenses, monthly, fortnightly, and daily disposables we can invariably fit these to your lifestyle needs.

I have two pairs of glasses, one for reading and one for distance. Can I wear contact lenses?

Yes. For the same reasons as above.

What solution should I use for my lenses?

It is best to use the solution which has been recommended to you by your contact lens practitioner as contact lenses may benefit better to some solutions compared to others due to their materials. Also, not all solutions are the same as some can vary in ingredients therefore may not be as effective as desired with the lenses you are prescribed with.

Does this mean I cannot store my lenses in water?

Yes. Contact lenses should never be stored, cleaned, or come in any contact with water. This includes when applying the lens, your hands should be properly dry.

Can I wear contact lenses occasionally?

Yes. If you want to use contact lenses for sports for example, you can be fitted with a contact lens which will prove more effective with activities, as they benefit from not being affected from rain, fog, or reflections from the sun. Contact lenses no longer need to be an all or nothing commodity. Glasses are very popular, and many people want contacts as an addition rather than a replacement for spectacles. Many people find spectacles are more convenient in certain situations, while contact lenses are more suitable for other activities.

Can I wear my daily lens for more than one day?

No. Daily lenses have different properties to extended wear lenses and they are not intended to be used more than once and should be disposed of after its single use.

Can I sleep in my contact lenses?

Only certain lenses are approved to be worn overnight. This should be discussed with your contact lens practitioner as to whether you can. Sleeping in contact lenses can increase the risk of infections.

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