Mrs C Kane, Bedlington
"A superb service and thorough eye test by Peter for my son. I’m switching the whole family here as I was so impressed. The staff are knowledgeable, friendly and informative. A great range of specs to choose from and much appreciated help in choosing frames to suit me. Can’t recommend enough."
Miss C Gibbon, Newcastle Upon Tyne
"Always been great since I was a kid and I wouldn't go to any other place for an eye exam"
Mrs H Ayliffe, Harrogate
"Excellent service from Optometrists and dispensing staff. Big selection of lovely designer frames."
Mrs P West, Newbiggin-By-The-Sea
"Had a first class appointment from Andrew and Kerry. My examination to my fitting was a matter of hours and has made a huge difference. Now I'm seeing in HD, many thanks."
Mr M Bell, Blyth
"I went to get some new glasses for myself to play golf, Gayle listened to my needs and took me through the vast range of glasses on offer, I ended up picking her first selection. Not only did she pick excellent glasses she got me some brilliant lenses, her knowledge was extensive. The glasses are fantastic, thanks Gayle!"
Mrs S Sullivan, Ashington
I would like to commend your team at Aarons, especially Kerry and Andrea who have both went over and above the call of duty these past few months.
I have been wanting to wear varifocals for a long time and it is thanks to Kerry and Andrea that this has now been possible. Their perseverance and dedication to the job has been outstanding.
Having known Kerry for a long time I can honestly say that her work ethic is excellent. Throughout the whole process she was always there with help, advice, encouragement, perseverance and above all endless patience. Her customer service skills are exceptional and she obviously has a lot of knowledge and takes a great deal of pride in her job. She is a great asset to Aarons.
I would not hesitate in recommending Aarons to anyone. You have an excellent team.
Anon, NHS Choices
Visit Aaron's for regular eye checks and care. Staff are always very professional in their care and have very up to date information. I travel a great distance for my appointment as I think the whole experience is worth it. In saying that the practice is very clean, well organised with a very friendly atmosphere. The advanced eye equipment is superb and the care for Diabetic and Keratoconus clients brings peace of mind, as I feel we are being assessed regularly and correct actions are taken on the findings. The after care is timely and appropriate and you can call in, in between tests for any queries or advice and the staff are very keen to help. I get the distinct impression the staff are there to care and build up a very good rapport with the clients which is why we keep going back. Thank you
S Baird, Ashington
I have been using aarons optometrists for nearly 13 years now and I cannot fault their service. All of the staff are extremely helpful, professional and genuinely care. They're not like a big high street chain that only care about making money, they genuinely care about your eyes. I've had the same pair of glasses since I started needing them and not once have I been forced into changing them. As a contact lense wearer, the team are absolutely fantastic, you pay your monthly fee for contact lenses, which is a small price to pay for perfect eyesight and all of your aftercare is free. Aarons actively encourage you to come with any problems, a little red eye, stys, inflections, aarons will happily see you if you walk off the street. They are medical practitioners which mean they can prescribe you the medication needed to fix your problem. In a high street chain, you would have to go to a hospital for that kind of treatment. Any eye test you have is extremely thorough, I can't profess to understand some of the tests and why they are done but I know they are done to ensure my eyes are in the best conditions possible. I understand all about my eyes, I have dry eyes, an astigmatism and my prescription varies from eye to eye, this has all been explained to me so that I can look after myself as best as possible. Anyone who really values their eyesight should never go anywhere else. The team are passionate, professional and have more qualifications in the trade than it is thought to be humanly possible. My work offer free eye tests with specsavers and every single time I would rather pay and go to Aarons.